Does your Neptune Sound like a rock tumbler? If so, it is possible one of the three
bolts snapped on your spinner support where it bolts to the stainless steel inner
See Neptune Help Videos for videos on how to get started disassembling your stand
alone Neptune front load washer. The door boot will have to be removed by peeling
it from the door opening and removing the spring cable to detach door boot from the
Next, you will want to remove the front shroud by removing the (6) screws.
Once the shroud is removed you can remove the tub cover by pulling the (12) clips
around the outside of the tub cover. Once the tub cover is off you will want to remove
the rear access plate and pop the belt off. Then remove the pulley via 9/16” socket
and rock the pulley and it should come off.
Put the washer and 9/16” bolt back in and snug it down to protect the shaft end when
you take a 10# hammer to it to convince the tub/spinner to come out the front of
The new W10181639 Spinner Support Kit includes the revised lip seal and a 90 day
warranty. These kits ship UPS Ground so make sure you don’t have a PO box in your
Delivery is typically 1 - 2 days depending on where you are located as I will ship
from the closest warehouse to you.
W10181639 Spinner Support Kit
Shipping extra to AK,HI - I will send a PayPal money request for the difference.
* Sales tax of 6.75% will be added to Ohio residents.
Only $149.00* Includes UPS Ground
If your Neptune has a timer knob then see www.neptunehelp.com to see if you have
the faulty door latch wax motor
Other helpful Neptune links:
Does your Neptune sounds like a jet taking off ? If so, see www.neptunebearing.com
to learn how to replace your bearings and save $750.
Does your Neptune Dryer starting to get loud? If so, see www.neptunedryer.com to
learn how to replace your rollers and belt and save!